How soon will my order ship?
Most orders ship with 72 hours. Some orders may take longer, if it is special request. I ship priority on all things, with anticipated arrival in 2-3 days.
Can I pick up locally?
Yes, if you are local, chose the local pick up option at check out. Orders will be available for local pick in the Topsham, Maine area. Please contact me directly to arrange a pick up time and place.
​
Do you accept returns?
I am not able to accept returns given the nature of the my business and products. If anything is damaged, in shipping, I will replace the item. Please email a request, along with a picture of the damaged good, for a replacement item.
What are your shipping fees?
Shipping fees are my least favorite part of my small business. They are always shipped at lowest rate possible. However, even then they still are based on weight. I never make a profit on shipping.... ever.
I am always trying to make shipping costs fair and keep you motivated to buy Herbage by Bex.
Are all of you products organic?
I use organic and/or locally sourced ingredients whenever possible. I grow most of my own herbs and plants, or they are wildcrafted in the woods of Maine. If I cannot source local, then I source from other trusted sellers.